When you dispatch a request to a Servicer that is actively using their account, the system expects that the Servicer will declare the job done. Therefore, options allowing you as the Manager to take action on the Servicer's behalf (e.g. "Completed" ...
Here is the key portion for dispatching a request to yourself: In the "Servicers" section of the request creation/dispatch page, check the box for "Service the Request yourself. Tap "Submit". On the next page, optionally set expected ...
It's likely the missing line items were added to the incorrect billing catalog. Each Servicer group/company has its own unique billing catalog. When you access the invoice page for a particular request, only the billing catalog for the assigned ...
Landport automatically sends notifications to an user based on actions taken by other users and events that transpire on the user's requests. There can be several reasons why a notification is not received: Landport did not send a notification - ...
Typically, you want Requestors to create requests themselves. However, in the event that you need to do it for them (or you want to get them in the loop on a project that will affect their location), this functionality will cause the request to ...