Can't find request when doing a search

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• Search for a Request

  To search for a request (incident, work order, etc.): Determine if the request is assigned to you or to another Manager.  If it is assigned to you, proceed to step 3.  Otherwise, continue to step 2. If your account is configured to access other ...

• Find Servicer

  To find a Servicer: From the Dashboard, tap Find Servicer (see Tip 1). Search using the desired variable.  Please note that the search function uses an "exact" match algorithm, so whatever term is typed, it must be an exact match.  Searching by a ...

• Find Requestor

  To find a Requestor:​ From the Dashboard, tap Find Requestor (see Tip 1). Search using the desired variable.  Please note that the search function uses an "exact" match algorithm, so whatever term is typed, it must be an exact match.  Searching by a ...

• Find / Edit Manager

  Note: Requires admin privileges to implement. Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...

• FAQ: I created a request, but now don't see it. Where did it go?

  It is likely that the request was assigned to another person in your organization.  Landport assigns requests based upon the Site Manager designated in a location's profile.  To find out who a request will be assigned to for a particular location: ...