Edit Requestor Contact Info / Notes

Edit Requestor Contact Info / Notes

Note: Requires admin privileges to implement. Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ticket.

To edit a Requestor's basic contact info:
  1. From the Dashboard, tap Find Requestor (see Tip 1).
  2. Search using the desired variable.  For more information, tap here: Find Requestor.
  3. After a search result is returned, tap the Requestor's name in the first column.
  4. Tap appropriate button.
  5. Make updates (see Tips 2 & 3).
  6. Tap the update button.
Tip 1:  If the term "Requestor" was changed to something else (e.g. Reporter or Tenant), the link will read as such (e.g. Find Reporter or Find Tenant).

Tip 2:  For "Add business card note", please be aware that these notes are visible to all users.

Tip 3:  For "Alter this person's contact info", no spaces allowed in web page or email address fields.  A profile may have up to 2 email addresses.  For more, you may build an email distribution group and enter that email address into the profile.

    • Related Articles

    • Edit Servicer Contact Info / Notes

      Note: Requires admin privileges to implement. Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...
    • Edit Location

      Note: Requires admin privileges to implement.  Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Edit Location privileges for yourself or a co-worker, please submit a Support ...
    • Edit Equipment

      Note: Requires admin privileges to implement.  Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Edit Location privileges for yourself or a co-worker, please submit a Support ...
    • Contact Info and Time Zone

      To update your contact info and time zone: From the Dashboard, tap Your Profile. Tap Change your contact information (see Tip). Adjust settings as needed. Tap the update button. (Optional) Adjust which notifications you receive.  Tap here to view the ...
    • CREATE REQUEST (Create For Requestor)

      Typically, you want Requestors to create requests themselves. However, in the event that you need to do it for them (or you want to get them in the loop on a project that will affect their location), this functionality will cause the request to ...