Generate Servicer List

Generate Servicer List

Note: Requires admin privileges to implement. Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Reporting privileges for yourself or a co-worker, please submit a Support ticket.

To generate a list of preferred Servicers (e.g. Vendor, Tech, Engineer):
  1. From the Dashboard, tap Reporting.
  2. Under "User Account Reports", tap Reports based upon vendors.
  3. For "Step 1":
    • Select location - Drill down to a specific location as needed.
    • Search radius - Shows the vendors within that radial distance from the location; if unsure, select "All".
    • Service type - If needed, narrow down to one service type, or hold the Ctrl-key while tapping to select randomly.
  4. For "Step 2":
    • Columns to display - Make your selections
    • Output format - "html" presents the list on your screen, and "csv" creates a file which can be opened using Excel (see Tip).
  5. Tap "Generate Report" button.
Tip:  If you've selected "csv", your system will either save the file as a "download" or prompt you to Open or Save the file.  If it's the latter, tap the Save drop down arrow, select Save As, and save the file in a location where you can easily find it.  When you open Excel and browse for the file, make sure you change the file type to "All files".  The Excel wizard will take you through opening the file.  You'll select that it's delimited, and then mark that it's commas separating your data.  Then tap the "Finish" button.

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