Generating a Work Order Report

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  Note: Requires admin privileges to implement. Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Reporting privileges for yourself or a co-worker, please submit a Support ticket. To ...

• Search for a Request

  To search for a request (incident, work order, etc.): Determine if the request is assigned to you or to another Manager.  If it is assigned to you, proceed to step 3.  Otherwise, continue to step 2. If your account is configured to access other ...

• Work Tickets

  To view and/or print an individual work ticket: From the Dashboard, tap the request (incident, work order, etc.) number (see Tip 1). Scroll down past the request history log and tap View Work Ticket. Use the browser's print function to print.  The ...

• Generating an Invoice Report

  We would love to help with your reporting questions! Due to the wide industry variation of clients we support, we've learned that personalized training sessions serve our clients best. Please submit a ticket to Training, and we'll get you scheduled ...

• Requestor gets "Report Server is completing another request..." message when trying to create a request

  This message appears very infrequently for Requestors, but is part of the normal system operation. Landport regulates the number of reports that Managers can run simultaneously in order to maximize system resources.  On some occasions, there is an ...