Getting Added As An Observer (In Order to Receive Notifications)

Getting Added As An Observer (In Order to Receive Notifications)

If you are not the Manager/Requestor/Servicer for a particular request, but want to receive notifications when comments are posted, you may become an "observer" as follows:

1. From the Dashboard, tap All Requests (see Tip).
2. Tap the request number...and that's it!

You'll now receive notifications whenever someone involved in the request enters a comment.  You will not receive notifications on events that transpire on the request (e.g. when the job is declared done, approved & closed, etc.).

Tip:  "Manager Account Sharing" must be set up between you and the Managers of the requests you want to see.  Otherwise, you will not have the All Requests link.  Please tap here to view the article.

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