Invoice Visibility & Approval By Requestor
The system is designed to prevent Requestors from accessing the online invoice, even though it appears in the log.
If a Requestor needs to know and approve the dollar amount, we suggest entering a comment with the cost info, asking them to respond with an approved/not approved comment.
If the Requestor needs to see the detailed line-by-line version, we recommend copying and pasting it into a Word doc and attaching it to the request.
Related Articles
Invoice Processing & Updating
Please tap the topic to view the appropriate article: Adding & Editing Invoices Billing Catalog (Labor, Parts, & Other invoice line items) Tax Rate
Invoice: Add / Edit
An invoice allows Servicer "labor", "parts", and "other" line items to be tracked and reported. Some reasons a Manager might add an invoice to a request are: The Manager acted as the Servicer for that request. The Servicer is not actively using ...
Edit Requestor Contact Info / Notes
Note: Requires admin privileges to implement. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...
Comment Visibility
Note: Requires admin privileges to implement. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...
Add Requestor
Note: Requires admin privileges to implement. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...