Link in Landport notification not working

Link in Landport notification not working

The embedded link within a Landport notification is valid for 14 days after the message is sent, assuming that the status of the request has not changed.

Please note that not all notifications are the same.  Sometimes the notifications contain embedded links that are only valid until certain actions are taken.  For example, if a notification is sent informing the Manager and Requestor that a request is done and ready for inspection, the link will only be valid until the Manager closes the request.  Once that happens, the respective web pages where the Manager and Requestor can approve/not approve the request no longer exist, so the link cannot take them there.

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