Not all my Servicers (Vendors, Techs, etc.) are appearing on the dispatch page

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• FAQ: How come not all my Servicers are appearing on the dispatch page?

  There can be a number of reasons a Servicer (Vendor, Tech, Engineer, etc.) does not appear on the dispatch page: The service type is incorrect.  Look back near the top of the page and make sure the "Service Type" selected makes sense for that ...

• Servicers That Are Managers

  There are times when a Manager will handle a request themselves, using the "Service the Request yourself" option on the dispatch page.  Also, in some cases, a Servicer (e.g. an internal maintenance or engineering supervisor) will be given a Manager ...

• Can't dispatch request to myself (keeps going into the "New Requests" table)

  Here is the key portion for dispatching a request to yourself: In the "Servicers" section of the request creation/dispatch page, check the box for "Service the Request yourself. Tap "Submit". On the next page, optionally set expected ...

• Fast Track (Auto Dispatch) Rules

  Note: Requires admin privileges to implement.  Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Company Profile admin privileges for yourself or a co-worker, please submit a ...

• Adjust Service Type(s) Associated With A Servicer

  When a Servicer company account is built (e.g. a maintenance group or external vendor company), service types chosen by you are associated with it.  Examples of service types are Electrical, General Maintenance, HVAC, and Plumbing. The very first ...