Notification Preferences (Select Which Messages to Receive)

Notification Preferences (Select Which Messages to Receive)

To control when (e.g. new request reported, job completed) and how (e.g. email, MMS text) you are notified when certain request-based events occur:
  1. From the Dashboard, tap Your Profile.
  2. Tap Select which messages to receive.
  3. Select your preferences (suggest leaving default, if you're not sure):
    • Always - always get a notification, no matter what the request's urgency
    • Medium - only get a notification for medium and above urgency requests
    • High - only get a notification for high and above urgency requests
    • Emergency - only get a notification for emergency requests
    • Never - never get a notification (e.g. if you prefer to log in and utilize the account icons and history log to track request events)
  4. Tap the update button.
Tap here to see text notification article.

    • Related Articles

    • Notifications not received by user

      Landport automatically sends notifications to an user based on actions taken by other users and events that transpire on the user's requests.  There can be several reasons why a notification is not received: Landport did not send a notification - ...

    • Getting Added As An Observer (In Order to Receive Notifications)

      If you are not the Manager/Requestor/Servicer for a particular request, but want to receive notifications when comments are posted, you may become an "observer" as follows: 1. From the Dashboard, tap All Requests (see Tip). 2. Tap the request ...

    • FAQ: May I put another person's email address into my profile, in addition to my own?

      Yes, you may add one additional email or email distribution list, however there are some important things to consider before taking this action: The system is designed to send notifications to the user that is responsible for the request.  Having ...

    • Change Another Manager's Password

      Note: Requires admin privileges to implement.  Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...

    • Contact Info and Time Zone

      To update your contact info and time zone: From the Dashboard, tap Your Profile. Tap Change your contact information (see Tip). Adjust settings as needed. Tap the update button. (Optional) Adjust which notifications you receive.  Tap here to view the ...