Related Articles
Adjust Service Type(s) Associated With A Servicer
When a Servicer company account is built (e.g. a maintenance group or external vendor company), service types chosen by you are associated with it. Examples of service types are Electrical, General Maintenance, HVAC, and Plumbing. The very first ...
Service Types
Service type modification is reserved for Landport Support. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request a service type change, please submit a Support ticket. Each service ...
FAQ: Why is the system sometimes auto-populating the "Dp" date in the "Service schedule" column?
There are two scenarios: When a request is automatically dispatched to a Servicer (either by a fast track or recurring/PM instruction), the expected completion time (DP date) is populated to satisfy internally programmed create and dispatch rules. ...
FAQ: For requests that have a "Service proceeding" status, why are "Approve & Close" and other links missing?
When you dispatch a request to a Servicer that is actively using their account, the system expects that the Servicer will declare the job done. Therefore, options allowing you as the Manager to take action on the Servicer's behalf (e.g. "Completed" ...
Change Terminology
Note: Requires admin privileges to implement. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...