FAQ: What is the "Prefix" for a location?
The "Prefix" is the hierarchical name(s) shown as part of the location for a request. For example, if "Suite 100" is added to the location tree, under "Exchange Bldg", then the prefix is "Exchange Bldg". On a request for "Suite 100", the location field would appear as "Exchange Bldg, Suite 100". The "Prefix" helps you identify which "Suite 100" needs service.
Tap
here for information on editing a
location "Prefix" and
here for an
equipment "Prefix".
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