FAQ: Where is the location pop-up window?
If the location list
pop-up doesn't appear when creating a request, then the web browser is
likely blocking it. Adjust the pop-up blocker security
settings and try creating the request again. If there's a Google toolbar installed on the browser, it may need to also be adjusted or disabled.
Related Articles
Location pop-up not appearing when creating a request
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Error message appearing in location pop-up when trying to create a request
An informational error message appears when a Manager tries to create a request on a location for which they are not the designated "Site Manager". From the system's perspective, that location "belongs" to another Manager. The way to resolve this ...
Change Requestor Building (Home) Location
To change a Requestor's building location: From the Dashboard, tap Find Requestor (see Tip 1). Search using the desired variable. For more information, tap here: Find Requestor. After a search result is returned, tap Change home units in the "Home ...
Retire Location/Equipment
Note: Requires admin privileges to implement. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request Edit Location privileges for yourself or a co-worker, please submit a Support ...
FAQ: What is the "Prefix" for a location?
The "Prefix" is the hierarchical name(s) shown as part of the location for a request. For example, if "Suite 100" is added to the location tree, under "Exchange Bldg", then the prefix is "Exchange Bldg". On a request for "Suite 100", the location ...