Why do some Servicers have [passive] next to their name?

• Related Articles

• Edit Location

  Note: Requires admin privileges to implement.  Please contact your Landport Administrator.  If you ARE your organization's Landport administrator and want to request Edit Location privileges for yourself or a co-worker, please submit a Support ...

• Passive Mode

  The [passive] designation means that a Servicer is either not actively using their Landport account, or that their account has been locked into [passive] mode, so the Manager always has the option to act on the Servicer's behalf.  When a Manager is ...

• Add Servicer

  Note: Requires admin privileges to implement. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request Company Profile privileges for yourself or a co-worker, please submit a Support ...

• CREATE REQUEST (Create For Requestor)

  Typically, you want Requestors to create requests themselves. However, in the event that you need to do it for them (or you want to get them in the loop on a project that will affect their location), this functionality will cause the request to ...

• FAQ: Why doesn't the Servicer's name appear after I've dispatched a request to them?

  Until the Servicer accepts the request, confirming that they are taking the job, dashes ("---") will appear in the "Servicer" column: After the Servicer accepts the request, or the Manager accepts it on their behalf, the Servicer's name will appear: ...