Related Articles
Generate Work Ticket Report
Note: Requires admin privileges to implement. Please contact your Landport Administrator. If you ARE your organization's Landport administrator and want to request Reporting privileges for yourself or a co-worker, please submit a Support ticket. To ...
Search for a Request
To search for a request (incident, work order, etc.): Determine if the request is assigned to you or to another Manager. If it is assigned to you, proceed to step 3. Otherwise, continue to step 2. If your account is configured to access other ...
Generating a Work Order Report
We would love to help with your reporting questions! Due to the wide industry variation of clients we support, we've learned that personalized training sessions serve our clients best. Please submit a ticket to Training, and we'll get you scheduled ...
Delete / Deactivate Servicer
We recommend not deleting a Servicer account. Some reasons include: it may still be associated with an open request or PM, a report may be needed of the Servicer's work if there's a dispute, or the account may be used again in the future ...
Request History Log
Each request (incident, work order, etc.) has its own history log, which is a record of every event, comment, and action that takes place as the request progresses from start to finish. If you want to see more/less detail, you are welcome to make ...